Salon Management
Operations, staffing, stock and client retention for anyone running or about to open a salon.
2–3 months IntermediateContact us for current fees Verifiable certification
About the course
What you’ll learn
Technical skill fills a chair; management keeps the doors open. This course is aimed at stylists moving into ownership and at managers who inherited a salon without ever being taught to run one.
You work through the operational core: booking systems and how to reduce no-shows, stock control and the ordering rhythm that stops you tying up cash in product, staffing structures including commission and chair rental, and the daily and weekly numbers that tell you whether the business is actually healthy.
Retention gets extended treatment, because acquiring a new client costs several times more than keeping one. You will build a rebooking process, a complaint procedure and a simple loyalty structure you can run without software.
Modules
Course outline
- 01Salon layout, licensing and compliance
- 02Booking systems and reducing no-shows
- 03Stock control, ordering and supplier relationships
- 04Staffing: employment, commission and chair rental
- 05Daily and weekly numbers that matter
- 06Client retention, rebooking and loyalty
- 07Handling complaints and protecting reputation
Fees
Fees for this course vary by study mode. Contact us for the current rates and any payment plans available.
Ask about feesWhere it leads
- Salon manager or supervisor
- Opening and running your own salon
- Improving margins in an existing salon
- Managing a team of stylists
Part of Cosmetology
Master the art and business of beauty
- Virtual demonstrations by working industry trainers
- Practical assignments reviewed with personal feedback
- Industry-recognised certification on graduation
- Portfolio development to launch your career or business
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